hi111 Responsible Gaming — Your safety is our priority
hi111 believes gaming should be a source of fun — not stress. With our protective tools, you can always stay in control.
Why Responsible Gaming Matters
Online gaming and betting are a favourite pastime for many people. But like any form of entertainment, moderation and awareness are essential. hi111 always wants every player to enjoy themselves within their means.
We believe an informed player has the best experience. That is why the hi111 platform offers a range of protective tools — including deposit limits, time limits, temporary breaks, and full self-exclusion. This page will walk you through all of those features in detail.
For ages 21+ only. hi111 is exclusively for users aged 21 and above. We strictly prohibit minors from opening accounts or participating in gaming. Age is verified at account creation and may be re-verified at any time.
Our Protective Tools
Deposit Limit
You can set your own daily, weekly, or monthly deposit cap. Once set, it can only be changed after a specified waiting period. This is the simplest way to keep your spending within budget.
Time Limit
Decide in advance how long you will play each day or each week. When that time is up, hi111 will notify you automatically. This feature is very effective for keeping gaming in healthy balance with the rest of your life.
Self-Exclusion
If you feel you need a complete break from gaming, use self-exclusion. Contact our support team to close your account for a set period (such as 30, 60, or 90 days) or permanently. Logging in will not be possible while exclusion is active.
Temporary Break
If you do not want full exclusion, you can take a temporary break for 24 hours or one week. During this time your account will be suspended and no betting or deposits will be possible. It is a helpful way to clear your head and start fresh.
24/7 Support
For any concerns or questions about gaming, hi111's live chat support is available seven days a week, twenty-four hours a day. Help is available in both Bengali and English. You can also reach us by email: [email protected]
Age Verification
hi111 confirms a minimum age of 21 when an account is opened. Identity documents are checked in cases of doubt. We also recommend using parental control software as a protective measure against underage access.
Signs of Problematic Gaming
If you notice any of the following in yourself, taking a break and seeking help is the wise thing to do. These are not signs of weakness — they are a sign of the courage to take care of yourself.
Remember — gaming is a form of entertainment. It should never be used as a source of income or a solution to financial problems.
- You are spending more than your set gaming budget and placing larger bets to chase losses.
- You have tried to stop gaming but cannot — you keep coming back.
- Responsibilities to family, friends, or work are slipping, and relationships are becoming strained.
- You are taking out loans or borrowing money from people you know to fund gaming.
- When you cannot game, you feel anxious, irritable, or mentally restless.
- You are gaming in secret or lying about how much you play.
- After a losing session you feel depressed or blame yourself.
How to Use the Protective Tools
Log in to your account
Log in to hi111 and go to your account settings. There you will find the "Responsible Gaming" section.
Choose your preferred limit
Select whichever feature you need — deposit limit, time limit, or temporary break — and set the amount or duration.
Confirm the change
When increasing a limit, a waiting period applies — this protects you from making decisions on impulse.
Contact support if needed
For self-exclusion or permanent account closure, use live chat or email [email protected] — the team will assist you right away.
Build Healthy Gaming Habits
- Play for entertainment only — not with the expectation of winning money back.
- Set a budget before each session and stay within that limit.
- Avoid gaming when you are tired, feeling low, or under stress.
- Take regular breaks. Long sessions affect your judgement.
- Only bet money you can afford to lose without it affecting your daily life.
- Spend time with family and friends — gaming should not be your only form of entertainment.
- Stop chasing losses — the idea that the next bet will recover the last one is a misconception.
hi111's Commitment
hi111 has always believed that creating a safe gaming environment is the foundation of good business. Maintaining SSL encryption, fair play guarantees, and transparent terms and conditions on our platform is our daily commitment.
We know that players in Bangladesh come to us with hard-earned money. We are obligated to honour that trust. That is why our protective tools are easy to use and take effect immediately.
Our support team is with you seven days a week, twenty-four hours a day — not just for bonuses or payments, but to help you stay in control of your gaming. Chat with us in Bengali via live chat, or write to us at [email protected].
Minimum Financial Limits
The minimum deposit at hi111 is just ৳100 and the minimum withdrawal is ৳1,000. These low limits are set so that no one is forced to deposit beyond their means. Payments can be made via bKash, Nagad, Rocket, and bank transfer, and withdrawals are generally processed within 10 to 45 minutes.
Awareness About Bonuses and Wagering
hi111's welcome bonus is 100% of your first deposit — up to a maximum of ৳15,000 — with a wagering requirement of 15 times the bonus amount only. For example: if you receive a ৳1,000 bonus, you need to place a total of ৳15,000 in bets before you can withdraw. Please read the terms and conditions carefully before claiming any bonus.
Responsible Gaming FAQ
Play safely, enjoy the experience
Enjoy hi111's extensive game collection and cricket betting — responsibly, every time.